Privacy Policy
Updated: April 25, 2025
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Welcome to the Musique Nomade website (https://musiquenomade.com/), operated by Musique Nomade (“Musique Nomade”, “we”, ‘us’ or “our”).
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Your privacy and the protection of your personal information are very important to us. That is why Musique Nomade has put in place a clear policy as well as rigorous procedures for the use of the data concerning you that we collect.
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The Privacy Policy below is intended to transparently detail our practices for managing your Personal Information and to meet existing legal requirements. This includes the provisions of the Personal Information Protection and Electronic Documents Act.
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IN SUMMARY
DO YOU COLLECT MY PERSONAL INFORMATION?
Yes. When you communicate with us, browse our website, consume music created by the artists we represent or make a donation, we collect certain information about you.
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WHAT INFORMATION?
We collect personally identifiable information and information about your use of our services and products (including our site).
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WHY DO WE COLLECT IT?
To inform you, answer your questions, administer our website and for statistical and analytical purposes.
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WHO HAS ACCESS TO THIS INFORMATION?
In general, only our employees, representatives and those persons authorized to receive such information. Certain suppliers who help us process our transactions or communicate with you will also have access to certain information.
WHERE ARE YOU LOCATED?
We are located in Quebec. However, some of our suppliers may have access to your information outside Quebec.
WHAT ARE MY RIGHTS?
You may request access to or correction of your personal information at any time by writing to us. You may also withdraw your consent at any time.
BEFORE YOU START
If you are a minor under the age of 14, please do not provide any Personal Information through the Site without the express consent and presence of a parent or guardian.
To simplify the reading of this policy, we use the term “Site” to refer to the https://musiquenomade.com website.
You may contact us at any time by e-mail for more information about this policy:
Contact name:
Sabrina Rousselot-Copeau, Digital Development Agent
E-mail: numerique@musiquenomade.com
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TO WHAT AND WHEN DOES THE POLICY APPLY?
By “Personal Information”, we mean any information about you that is likely to identify you.
This Privacy Policy applies to all Personal Information that you provide to us.
This Privacy Policy applies to any Personal Information that Musique Nomade or its representatives collect about you:
On the Site;
Or in the course of any other interaction between you and us. This includes any interaction on social networks, transaction through a service provider, communication with our customer service or Musique Nomade representative, subscription to our newsletter, completion of an online form, submission of a job application or participation in a survey or contest.
In other words, whenever you do business or interact with us, including by using the Site:
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This Privacy Policy protects you;
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You consent to the collection and use of your Personal Information by Musique Nomade in accordance with this Policy.
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WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect three types of Personal Information:
Personal Information that you voluntarily provide to us. This is the Personal Information you provide to us during our interactions, including :
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your first and last name ;
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date of birth ;
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gender ;
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postal address ;
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telephone number;
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e-mail address.
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Information you provide to us involuntarily. This is more technical Personal Information, which we collect by electronic and technological means. We may collect it because your browsing on the Site involves an exchange between the Site and your electronic device; for example, through cookies. See next section for more information on cookies.
This Personal Information may include :
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your IP address (i.e. the number that is automatically assigned to the device you use to access the Site) ;
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your browser and operating system ;
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your browsing history on the Site ;
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your geolocation ;
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your time spent on the Site ;
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traffic origin (organic/direct/social media, etc.) ;
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search terms within the website (search fields) ;
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the identity of your Internet service provider.
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Information we collect from third parties. We may collect certain Personal Information from third parties, with your prior consent or when authorized by law. For example, this may include streaming platforms with which we collaborate and which collect certain statistical information about your use of their services.
We retain your Personal Information for as long as is necessary to fulfill the purposes described in this Privacy Policy, or for such longer period as may be required or permitted by applicable law. After this period, we destroy it. We may retain your Personal Information for an additional period in archival databases. You may contact us at any time to find out more about our retention of your Personal Information.
WHAT IS A COOKIE?
As previously mentioned, Musique Nomade and certain third parties (e.g. service providers) use cookies or similar technologies (“Cookies”). These Cookies automatically collect information about your use of the Site. The use of Cookies is common practice, and most major sites use them to better serve their customers.
Without this explanation being exhaustive, these Cookies are identifiers stored by your Internet browser in the memory of the device you are using. They enable Musique Nomade :
recognize you when you access the Site ;
collect information about your visit and browsing.
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You may at any time set your browser to block Cookies or report their use. However, this may have a negative effect on certain features of the Site.
For example, Musique Nomade uses certain tools on the Site, such as the Google Analytics tool provided by Google Inc. (Google). This tool allows us to collect and analyze information about the online activities of our users, and to produce statistical reports.
You can prevent the collection of your data by Google Analytics at any time by using the Google Analytics deactivation add-on (go to this page). For more information on Google Analytics, please consult our privacy policy, available here.
Without this explanation being exhaustive, these Cookies are identifiers stored by your Internet browser in the memory of the device you are using. They enable Musique Nomade :
recognize you when you access the Site ;
collect information about your visit and browsing.
We also use the “pixels” offered by the various social networking platforms on the Site to collect certain Personal Information that enables us to
remarketing on social networks.
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WHY IS PERSONAL INFORMATION COLLECTED?
Musique Nomade uses this information to :
respond to your requests for information and facilitate communications ;
manage our relationships with our suppliers and various collaborators, including for billing and follow-up purposes; receive your donations. However, please be assured that we do not collect any banking information, including credit card numbers - our service providers are the ones who collect this information, and we refer you to their policies for their internal practices;
inform you about Musique Nomade's various activities, products and services;
subscribe you to various mailing lists, newsletters or surveys/contests prepared by Musique Nomade;
control the quality of customer service and prevent fraud;
compile, generate and analyze certain statistics about users of the Site and consumers of the music created by the artists Musique Nomade represents;
to understand and analyze the needs and interests of Musique Nomade's customers (and those of the artists it represents) and to develop and improve its products, services and marketing strategies;
improve the services and operation of the Site;
to verify the performance of the Site;
improve and personalize your browsing experience on our Site;
meet legal and regulatory requirements.
OTHER USES: ONLINE ADVERTISING
Musique Nomade also uses this Personal Information to communicate with you in order to present you with certain additional products or services that may be of interest to you. For example, as a result of our use of certain Cookies, we are able to deliver personalized advertisements to our past visitors on third-party sites (including Google and Facebook).
If you do not wish to receive these personalized ads, you can modify your settings on the social network advertising services you use. You can also opt-out of receiving personalized ads from third-party advertisers who are members of the Digital Advertising Alliance of Canada at any time by visiting this page.
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WHO ARE THE MOBILE MUSIC PROVIDERS?
Although this list is not exhaustive and may change from time to time, Musique Nomade uses the following suppliers to collect, process or analyze your Personal Information:
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Meta (advertising analysis): https://www.facebook.com/privacy/policy/
Google (data analysis): https://policies.google.com/privacy?hl=fr&gl=fr
Mailchimp (e-mail marketing): https://mailchimp.com/legal/privacy/
Bandcamp (online store, for the sale of sound recordings): https://bandcamp.com/privacy
IS PERSONAL INFORMATION SHARED?
Musique Nomade does not sell, trade or rent your Personal Information to third parties.
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We may, however, share Personal Information with certain third parties, so long as it is done for the purposes for which it was collected and in accordance with this Privacy Policy. Personal Information may be shared with: any related company; our service providers.
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In order for certain suppliers to perform their services, Musique Nomade may need to communicate certain Personal Information to them. However, these suppliers are subject to contractual agreements with Musique Nomade, which provide for confidentiality obligations and prohibit the use of this information for purposes other than to perform their services. This information is generally limited to that which is strictly necessary for their services, and must be destroyed once the purposes for which it was provided have been fulfilled;
Certain third parties, as part of a commercial transaction. In the event of a change of control, merger, liquidation, reorganization or other transaction involving Musique Nomade, we may be required to share certain Personal Information. Musique Nomade is committed to ensuring that this information is protected and that these third parties make the necessary commitments to this effect;
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Certain advertising partners. Musique Nomade may share certain Personal Information with its advertising partners (e.g., Meta) in order to determine your use of a social network platform, and then show you certain personalized advertisements.
Musique Nomade may also authorize the use or disclosure of your Personal Information :
to the extent provided or required by law, including court orders;
to protect its rights or property and to protect the security of the Site, its users and their data.
In general, your Personal Information is only disclosed to employees, representatives and persons having the necessary capacity to receive it and when it is necessary to achieve the purposes for which the Personal Information was collected; always to the extent permitted by applicable laws. This information is also only disclosed to the extent that such persons require it to perform the functions set out in the Privacy Policy.
RIGHT OF ACCESS, RECTIFICATION AND WITHDRAWAL
At any time, upon written request and subject to proof of identification and certain exceptions, you may:
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access your Personal Information ;
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ask Musique Nomade to modify your Personal Information;
ask Musique Nomade to remove your Personal Information from its mailing lists;
object to the use of your Personal Information for any of the above purposes;
withdraw your consent to the use of your Personal Information;
make a complaint.
Musique Nomade will respond to any such request within 30 days. However, refusal to provide certain Personal Information or withdrawal of your consent may limit the provision of our services.
CONTACT US
If you have any comments, questions, requests for access or correction of your Personal Information, or if you wish to file a complaint, you may contact Musique Nomade by e-mail or by mail at :
Musique Nomade
Attention to :
Sabrina Rousselot-Copeau, Digital Development Agent
1208 Rue Beaubien E #104, Montreal, QC H2S 1T7
E-mail: numerique@musiquenomade.com
WHERE IS YOUR PERSONAL INFORMATION HOSTED?
We may host, store or process your Personal Information in Canada and in any country where we engage third-party service providers. This includes all the administration and management software we use for our internal operations.
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Your Personal Information may also be transferred to countries other than your country of residence. Please note that these countries may have different rules for the protection of personal information.
However, our internal practices regarding your Personal Information remain governed by this Policy and applicable Canadian and Quebec privacy legislation.
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PROTECTION AND SECURITY
We have put in place various physical, organizational and technological means to ensure the confidentiality of Personal Information and to protect it in accordance with the practices of our industry.
Our internal policies and procedures govern the collection, use, disclosure, retention and destruction of Personal Information, as well as the handling of complaints, information security, prevention of and response to privacy incidents, and data governance.
By way of example, we
(i) make our employees aware of the importance of protecting Personal Information;
(ii) require our agents, partners and suppliers to comply with our Privacy Policy;
and (iii) ensure that all Personal Information is kept confidential.
For example, we (i) make our employees aware of the importance of protecting Personal Information;
(ii) require our agents, partners, representatives and other collaborators to undertake to respect and protect the confidentiality of the Personal Information we hold;
(iii) have implemented a system of restricted access to our data collection and management platforms, whose access information is shared with a limited number of stakeholders.
That said, no technology offers absolute or guaranteed security. There is always a risk in transmitting Personal Information over the Internet.
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In the event of an incident involving your Personal Information, we undertake to put in place the necessary measures to limit the negative consequences. We also undertake to notify the authorities and persons concerned when such an incident presents a risk of serious harm.
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LEGISLATION
We undertake to comply with all applicable laws, including the Personal Information Protection and Electronic Documents Act, available here: http://www.priv.gc.ca.
If material changes are made to the Privacy Policy, update notices may be sent to notify you. Otherwise, the posting of the revised Policy on the Site shall be deemed sufficient notice. If you continue to use the Site or submit Personal Information to us after any such changes take effect, you will be deemed to have accepted those changes.
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LINKS TO OTHER SITES
This Privacy Policy does not apply to third-party Web sites that you may access through hyperlinks posted on the Site or otherwise. For example, you may leave the Site by clicking on certain links on the Site. We assume no responsibility for the privacy practices of such other Web sites and recommend that you read their privacy policies carefully.
DIVERGENCE BETWEEN DIFFERENT VERSIONS
In the event of a discrepancy between the French and English versions of this policy, the French version shall prevail.
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ATTRIBUTION OF JURISDICTION
The Site is operated from Montreal, Quebec, Canada. Accordingly, any dispute between a user and Musique Nomade shall be governed by the laws of Canada and the Province of Quebec.
The courts of the city of Montreal (Quebec, Canada) shall have exclusive jurisdiction in the event of any dispute or proceeding arising out of the use of the Site.
CHANGES TO PRIVACY POLICY
Musique Nomade may revise its Privacy Policy at any time, to adapt it to any legal or technological changes, to make it consistent with any changes made to its Site or for any other reason. Your Personal Information will be treated in accordance with the policy in effect at the time of collection.
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